1. Introduction

Metanoia ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our health tracking application.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the site includes:

Personal Data: Email address and name used for account creation and authentication
Health Data: Glucose readings, meals consumed, symptoms, activity levels, sleep quality, and mood tracking
Usage Data: How you interact with the application, pages visited, and features used
Device Information: Device type, browser type, and IP address for analytics and security

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the site to:

Provide health tracking and coaching features
Generate personalized health insights and recommendations
Send transactional emails regarding your account
Monitor and analyze trends, usage, and activities for service improvement
Detect and prevent fraud or security issues
Comply with legal obligations

4. Disclosure of Your Information

We may share information we have collected about you in certain situations:

By Law or to Protect Rights: If required by law or to protect our rights
Service Providers: Third parties who perform services on our behalf (e.g., cloud hosting, analytics)
Business Transfers: In case of merger, acquisition, or bankruptcy

We do NOT sell your personal data to third parties.

5. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Contact Us

If you have questions or comments about this Privacy Policy, please contact us through the support channels available in the application or at the email address provided in your account settings.

7. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time through the application settings.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

Right to access your personal data
Right to correct inaccurate data
Right to delete your data
Right to restrict processing
Right to data portability

To exercise any of these rights, please contact us through the support channels.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by updating the "Last updated" date of this Privacy Policy.

10. CCPA Compliance

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA). We comply with CCPA requirements and provide mechanisms for you to exercise your rights as outlined in this policy.

Last updated: December 2025